FAQ
When can I expect my order?
The average delivery time is 6–10 business days.
Our products are shipped directly from our suppliers to you. Thanks to this model, we save on storage and transport costs — allowing us to offer high-quality products at fair prices.
The expected delivery time has passed, where is my order?
In most cases, orders are delivered within the estimated timeframe. However, occasional delays in the shipping process may occur.
You can check the status of your order via your Track & Trace code.
👉 Haven’t received your order within 4 business days after the expected delivery date?
Please contact us at info@glowcarehealth.com.
What are the shipping costs?
| Shipping Method | Cost | Delivery Time |
|---|---|---|
| Free Shipping | Free | 4–7 business days |
We offer free worldwide shipping on all orders.
I am not satisfied with my order. What should I do?
We are sorry to hear that you are not fully satisfied.
You may return your order within 14 days of receipt, provided it meets the conditions stated in our Returns & Exchanges Policy.
Please contact us at info@glowcarehealth.com to request a return form.
Once we receive your return in its original condition, we will process your request according to our policy.
Where can I find my Track & Trace code?
As soon as your order has been processed and shipped, you will receive an email containing your personal Track & Trace code.
👉 You can also track your order directly here: [Track your order]
Please note: order processing may take up to 24 hours before shipping.